That’s interesting. I’ve never been told that there is a 3 year warranty. It has ALWAYS been covered under warranty…even one that I purchased off of eBay. So far I’ve received a total of 4 new locks from them. Nice thing is the new ones always come with newer firmware which seems to work better. Yes, their service is pretty darn good! Only thing I’ve ever had to provide was a serial number off of a failed one.
The same is happening to me, I have my Schlage Touchscreen Deadbolt for about 2 year and everything was fine. But early in March the Batteries died for 1st time and since then it have been dying every week and I don’t use it more that 3 times at day. Something have to be wrong
My Camelot was reporting 100 percent after about three weeks but disconnected from st and went dead a few hours later. Other than that it worked great. Battery life needs MUCH work.
I replaced the batteries and it fired right up.
I have the same battery issue with my Camelot locks as well. I agree that the Schlage service is great. I have had several of my locks replaced. Does anyone have any info if the new locks (newer firmware) do not have the battery issue?
Does anyone know how to trigger the battery notification/reporting for the schlage sense? Installed the lock about a month ago. Died today without any sign of low battery. I looked at my history in IDE and it only showed me battery notification when I replaced my battery. No other battery information for several days. I can’t see how making an alert for low battery will work if it’s not reporting more frequent battery states.
I use a webCoRE piston to check all of my battery devices once a day.
Here is the code --> t6h3
Also, are you sure your lock is lined up correctly because the batteries should last for months.
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