I have a total of 6 Schlage door locks and one handset that are all zwave; three of the doors have successfully connected with no issues at all but when I got to two of the other doors, they appear older. They have a “join/exclude” button directly behind the back cover while the ones that successfully joined did not. When I try to join them, it finds them as “Zwave device” and wants me to input some sort of secure code (which doesn’t exist on these models.)
I’m able to exclude them with my little Aeon remote like I did with the others but I can’t get them to properly join my newer (Samsung WiFi mesh hub w/SmartThings) hub. I’ve managed to get quite a few of my other devices (bulbs/switches/sensors) going just fine but these two have stumped me (and I still have two more to go!)
I did a search and apparently there are others that have had this issue (guessing that my mesh wifi hubs are similar to the V3 hub?) but I didn’t see any resolution. I did try changing it from “zwave device” to “zwave lock” which is what the other successful locks are using as a device type, but to no avail that I can tell.
Seems like no sequence of button pushing will get me past this “secure join” thing, it shows up in the interface but again, it’s just a generic zwave device and doesn’t respond.
Any thoughts as to what I’m doing wrong or do these needs a different device type handler?