Schlage Connect Zwave Plus BE469ZP issue when pairing with smarthings hub v3

Hello, I am trying to pair my lock with hub, and I get this message, I have tried to pair with the hub within 1 foot of the lock.Screenshot_20191206-191210|250x500
I have contacted Smartthings support but they have not been able to solve for me. Any ideas?

That’s normal. Basically let’s you know it’s pairing with z-wave S0 security instead of S2. It should still function fine.

But since the lock is zwave plus, shouldnt it be using s2? It does seem to funtion correctly. I previously had zwave version and got the plus for the added security.

Last I heard SmartThings hub doesn’t yet support S2. If you login to and look at the info for the device, there should be a field that tells you what z-wave security method was picked up during pairing.

Similar question yesterday about Yale locks, see this topic: