Schlage battery % stuck

Hello all,

I had my Schage door lock battery run down to 1% finally after about 6 months. I replaced the batteries the same day I received the 1% batter life warning. Everything is working now as it should, but the app is still showing 1% as the battery life. Anyone know if there is a way to refresh ST to see the real battery life? I’ve already tried rebooting and doing a zwave repair. I can also see that it’s polling the device, but still showing 1%

Anyone have any suggestions on how to get the device to show the correct battery %age?

Reset the lock. Exclude and repair. If you’re on 17.x firmware wait for the 18.x firmware to do it as there is an issue with Schlage and 17.x