I just bought a Samsung R1 speaker thinking it would obviously have more support than other speakers, but it seems I was wrong. It seems Mood Music doesnāt work for Samsung Speakers. This is a big deal because I canāt trigger my speaker to play audio tracks or stations. Was I wrong to try to build a Samsung speaker ecosystem? Should I return this speaker for a Sonos so I can play specific audio tracks based on event triggers? Iām pretty confused right now. It seems so strange that I canāt use the Mood Music smartapp.
Itās not listed on the compatibility list so I doubt youāll get the functionality youāre looking for. Iād stick to whatās specifically on the list.
Thanks for the list. Iāll be returning this speaker for one on the list. Iām also having problems with music not resuming and volume not returning to its original setting after smartthings sends a notification to the speaker. The SmartThings app is definitely misleading by displaying this speaker in the marketplace section and saying multiroom speakers will work. Iām pretty upset I wasted time buying this speaker. I hope I can return this otherwise the smartthings app made me waste my money too.
AFAIK the Sonos only allows 6 preset stations/playlists, but I also was disappointed with the integration.
FYI
https://support.smartthings.com/hc/en-us/articles/205833690-Samsung-Multiroom-Speakers
https://support.smartthings.com/hc/en-us/articles/205277224-Samsung-Radiant360-Speaker
So do you know personally any speakers that work? I donāt want to go through this again. Like you can listen to music, have a notification come through, and then the music continue playing at the same volume? Or if mood music actually works with other speakers?
Thanks
The R1 is not listed on that compatibility list, itās model number is WAM1500 from what I found online.
I personally use Sonos but any of the specific models listed in the compatibility list should be able to do what you want. (I have only ever used the Sonos integration so the rest is just assumptions)
Good point, I didnāt know itās model number, just assumed they were all on there.
This is definitely not true, I have a WAM750, and it will easily add to ST, and can play tts and announcements, but You can not continue playing music on it after any tts message, and you cannot select any playlists to play on it. You can manually start a playlist that you will be able to leave loaded and use the āplay/pauseā to control that one list, but if the playlist gets cleared it will take manual selection.
I havenāt tested this in a while, but that was my last experience. no point in having it connected with basically no functionalityā¦
Wow thanks a lot for posting this! I was going to return my R1 for yours and I would have been so mad when I figured that out!
So I loaded up a playlist, turned on music, and opened my door that has a speaker notificationā¦ The volume adjusted up for the notification and then didnāt adjust it back down, but it did continue playing music on the playlist. Minor success Iād say. I think Sonos and Bose are the only speaker that work 100%. Bose has an official smartapp and all of the ST music apps have a Sonos logo when you look into your smartapps.
I wouldnāt be so mad about the music interruptions if Mood Music worked because Iād just have this speaker for notifications only, but it canāt even do that perfectly if I canāt use custom sound files. The box my speaker came in says āworks with Smartthingsā it should say "kinda works with Smartthings."
I guess I will get a Sonos. It sucks that Iāll be giving up bluetooth connectivity, touch panel, and my gear S app for a Sonos wifi only speaker, but at least it should work properly.
No, Donāt buy Sonos. I just returned my pair of Sonos speakers because they kept loosing connection with ST every 24 hours. Then Iād have to reprogram all of my announcements to get it to work again, and I had created many announcementsā¦I had to do this twice and that was enough for me to return and buy a set of 3 refurbished Samsung R1ās. So HAPPY with the Samsung R1ās for tts announcements!
Awesome thanks for the feedback! Are your announcements getting cut off? My R1 keeps reducing itās volume slightly (fading out I guess?) after each announcement until it eventually just cuts off the last bit of my announcements because the volume fades to zero. If i turn my speakerās volume up to 100% again in the ST app, i can usually get like 5 announcements until the volume reduces too low. Itās the strangest thing. Iām not sure if I should factory reset the speaker because of the how the newest firmware update on the speaker handles things or what. I donāt believe I had this fading issue on the previous firmware.
Kevin,
So far I donāt have any issues with announcements getting cut off. When I got my Samsung R1ās a couple of days ago and hooked them up it informed me to update to the newest firmware which I believe was: v3110. You may want to try to set the individual volume of the āSpeaker Notify with Soundā for your announcements.I have my options (within that app) to show "Resume currently playing after notification, set to āONā and you can also set the āTemp. Change Volumeā for each notification you create to what-ever volume level you want.
So far, this is my second day with the Samsung R1ās and they have announced every announcement accurately and completely without cutting off or reducing sound as you have described. āFINGERS CROSSEDā!!!
Iām going to factory reset the speaker and see if I can get the old firmware back. I think itās the speaker trying to fade out the notification and then smartthings trying to put the volume back to where it left off after each notificationā¦ just a guess
So I talked to tech support and there is no way to downgrade the firmware even with a reset. Iād imagine it can be done through the service port under the speaker but I would guess that would require Oden and a copy of the old firmware or something like that
Well they are working on it. Here is an email I got from Smartthings support:
ā¦Thanks for reaching out, and Iām sorry to hear your speakerās volume is turning down like this, it is very strange.
We have noticed some issues lately with the Samsung R1 integration, I do apologize for that, I have included your account in a report to our engineers and we are working on getting everything smoothed out right nowā¦
I found a great page and theres a little more information here on how I got these working with CoRE and virtual switches, couple with the ability now on playing my fav radio stations via Alexa and being able to add the switches to ActionTiles!
Having issues with Radiant R1 after the TTS announcement is made through the speakers the streaming music never restarts. I have to go back into the multiroom app to restart.
Has anyone had experience with this issue??
Was there ever a fix posted for this? Iām having this issue as well and it happens with announcements from SHM and the speaker companion I have three R1 and it happens with all of them I am about ready to give up and return them if I canāt get them working properly.