Samsung SmartCam: SNH-P6410BN, SNH-E6440BN and SNH-1011ND (+WWW Digest auth) (tested and working)

[xox (JAL)]

I have contacted the Federal Trade Commission (FTC) and filed an official complaint against Samsung Corporation and Hanwha Techwin (the developer of the camera/firmware) regarding this matter. The reason I did this is that the behavior of the manufacturer and/or it’s contracted developer(s) is reprehensible–the company only initiated a firmware update to remove third-party access/development/support after they realized there was revenue to be made through their own service; what’s worse, in the firmware update and the TOS/TOU, the consumer was never informed that A) this was possible, and B) this behavior had been included in the new firmware. The nail in the coffin was the fact that the company also did not A) provide an informed opt-in/out function with the firmware, nor did they B) provide an option to downgrade the firmware (to date). I encourage others to do so as well because after hours of deliberations with multiple representatives across three (3) companies/subsidiaries regarding this firmware issue and the anti-competitive nature of it, the only recourse is first FTC initiated action, and then a class-action lawsuit if the company does not comply. If the FTC cannot take action, I will be submitting this for CAL at earliest, because if it has happened to me (us) it has happened to millions of others undoubtedly across the IP camera marketplace. The URL to file a complaint in the United States of America is here: https://www.ftccomplaintassistant.gov