My Samsung HW-Q80R Soundbar stopped working two weeks ago. I used to be able to say “Alexa, play music on soundbar” and it would play on the soundbar. It looks like the Smartthing skill was updated about 2 weeks ago as well so I am not sure if that had something to do with it. I’ve tried disabling and re-enabling the skill, deleted all the devices in the Alexa Smartthings skills to have it rediscover. It sees the Soundbar as a speaker and a switch but still wont play music. Any advice is appreciated, pretty frustrating for this to happen on a pretty expensive soundbar and marketing that says it works with Alexa.
I have this same exact issue. I tried deleting the device and reenabling, but no luck.
Hey Jake, started about 2 weeks ago as well?
Yup. I’m disappointed that I can’t use Alexa anymore to control the soundbar.
Yea, same here. I have found that I can turn on and off the sound bar via Alexa but it wont play music. Are you able to say “Alexa Turn On/Off [Name] Soundbar” and it turns on or off?
Yeah I’m only able to turn it on or off. I’m not able to use any “skills”.