I am new to SmartThings (coming from Wink), and I cannot get my Ring Spotlight Cam (wired) to show up. I have other Ring devices (floodlight cams and doorbell), and they come in fine. Any ideas?
I just bought one on Amazon and have the same problem. The Samsung support page here - https://www.smartthings.com/gb/products/ring-spotlight-cam-wired - mentions the model is 8SH1P7 but sticker on the back of my camera says 8SH2P7 (Searching Amazon for 8SH2P7 gets me to the page I bought the camera from) As @JDRoberts always says, model number matters
I guess, given that the 8SH1P7 is supported, it needs Ring to change their integration to include 8SH2P7 though. I’m not sure I have the patience to try to get that through to support though 
I think I might just return it…
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Unfortunately, not all Ring models work with SmartThings. See the following thread:
Just hooked up my newest Ring cameras. I can confirm that the “new” Spotlight Cam (Mount) is not being recognized by ST either. As I mentioned before, I already have a Spotlight Cam connected in the garage, so this must be something new. I attempted to connect using Classic app also (I believe this is how I set up my existing one), but no go there either. I cannot find a model number anywhere on this camera or on the box. And it did not come with a QR code like the others (all floodlights) did.
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same problem here… I just added a new SLM and its not coming up on my ST APP as an available camera. I have logged out of the ring account within ST, logged back in and the cam does not come up, however, I have 3 others that can be seen and used.
Don’t know if it will do the job, I read about using IFTTT to connect Ring devices to SmartThings.
Make a Ring account for your Ring device, add the IFTTT automation to SmartThings and try the following applet:
“If motion detected, turn-on light for 10 minutes”
Post the result here.
I have this issue. SmartThings have said that an update is expected in May that will allow integration of all Ring Products. So far that is the date and it looks on track. Fingers crossed its only a few weeks away
SmartThings have now completed the update and all Ring products should now work