Ring Camera not working with smartthings

My ring stick on cameras i cannot get linked with smartthings. When I go to link it. It doesn’t give an option to find the device. I had no problems with the ring doorbell but these cameras with smartthings doesn’t give an option to find the device?

1 Like

Since new ST app update none of my Ring products refresh anymore. It’s been a very disappointing experience from the start with refreshing taking a minute or so. Poor communication between the companies.

1 Like

This will now work. ST have pushed a recent update this month so that all ring products are supported.
Here is how

To do so, use the following steps:

  1. Open SmartThings.
  2. Click on the main Menu in the upper left-hand corner.
  3. Click on the gear/cog Settings icon.
  4. Click on “Linked Services.”
  5. Swipe on Ring to reveal a “Delete” option.
  6. Delete Ring (note this will remove the devices from SmartThings, affecting Automations or Scenes you may have created for them).
  7. Once Ring is deleted, you simply go about re-adding it through the Home screen > “+” > “Device” > “Ring” flow. It will add using the latest version and discover all devices on your Ring Account.

It works