Ring Camera not working with smartthings

[Tony_Kubik]

My ring stick on cameras i cannot get linked with smartthings. When I go to link it. It doesn’t give an option to find the device. I had no problems with the ring doorbell but these cameras with smartthings doesn’t give an option to find the device?

[Automated_House (Jimmy aka prjct92eh2)]

2020 Rundown: Ring Products and new V3 App?

I’ve gotten totally lost, and judging from forum comments I’m not the only one. I know that some ring models work with the new V3 app and some don’t, but I don’t know which is which. Ring doesn’t help anything because they make it hard to find the actual model numbers and there can also be firmware differences. Also note that just because a hardwired version works that doesn’t mean a battery operated version will, and vice versa. I’d like to use this thread for hands-on verification that specific models do work or don’t work. If you do have a model working can you also Indicate which features can be used in smartthings automations? For example, can the motion sensor be used? Can the siren be controlled from a smart things automation? Can the mode be changed from a smartthings…

[Patrick_Round]

Since new ST app update none of my Ring products refresh anymore. It’s been a very disappointing experience from the start with refreshing taking a minute or so. Poor communication between the companies.

[welshbryn]

This will now work. ST have pushed a recent update this month so that all ring products are supported.
Here is how

To do so, use the following steps:

1. Open SmartThings.
2. Click on the main Menu in the upper left-hand corner.
3. Click on the gear/cog Settings icon.
4. Click on “Linked Services.”
5. Swipe on Ring to reveal a “Delete” option.
6. Delete Ring (note this will remove the devices from SmartThings, affecting Automations or Scenes you may have created for them).
7. Once Ring is deleted, you simply go about re-adding it through the Home screen > “+” > “Device” > “Ring” flow. It will add using the latest version and discover all devices on your Ring Account.

It works