Repeated "Not Yet Configured" prompt for same Device


#1

Starting last weekend. every day or so, my ST app indicates there is 1 device “Not Yet Configured”. It is always my Aeon Multi Sensor. Once I go through the reconfigure I am good for a day or so. Thing is this device was initially configured at least 2 months ago and the app only started complaining lately. Anyone else experience this problem or have suggestions on how to go about fixing this?


#2

that’s weird! Seriously, not something you should see from a zwave device. (Zigbee devices might sometimes do that, but they pair differently.)

Report it to support@smartthings.com and see what they say. Very curious!


(Ray) #3

I did have this problem with one of my aeon multi as well. Everything else in that room was ok. In my case. Range was the problem. I bought a cheap plugin dimmer module for range extender, did a z-wave repair and seem to be working for now. Unless when it’s pouring rain.
You would think 3 Z-Wave light switches in the same room would work as a mesh for it but not in my case.


#4

Was it a gen five? I wonder if this is because it’s a security device.


(Ray) #5

Mine was an older sensor. Another hint when it’s out of range is random temperature spike. Sometime I will get a report of crazy temp like 190 degree.


#6

Yes, it is a gen 5 sensor located in the same spot since install.
Funny Nav would mention a plugin module and range extender . I just plugged one in days ago closer to the hub but about 10 -12 feet from sensor. Not sure if my problem coincides with this latest addition but I know I did a repair only 3 days ago. Tried it again this AM and now wait and see if the problem reoccurs