Recent move, wont reset to new location

Devices & Integrations Connected Things
1

Recently moved to new residence about 5 miles away. I connected Hub at new res thinking system would just recognize new location, no luck. I was able to change my location via the geo map but Im getting all these repeated arrival/departures for our phones. I saw an older thread on here stating I may need a new router due to the mapping using the old location of router. I have verizon fios, and Im using their router.

What can I do to install sytem and my few sensors at new home?

Thx

2
3

Sorry, can you share how to do that.

4

I edited my post, original thing I posted was not correct.

5

Ok, thanks

6

Im finding its a big issue with Google mapping, has anyone had success with move and updating router location? I will contact Verizon and check if they will send another router but Im sure that will be at a cost. Seems like it should be able to be updated …

7

So here’s the thread that another guy was experiencing and it sounds like the exact same issue except his appeared more complicated because he had purchased a new router and had also moved. Scroll to the bottom of that thread and this might be your potential solution by renaming your SSID on the router. Evidently, Google records / stores this information. He is going to test this weekend, but you can get in touch with him and share your common issues. Hope this helps.

8

Will attempt the SSID change.

I wonder if increasing my location via map would help? I moved just 4-5 miles away, so if i increase map to include both old and new address would that help ST and Google location match up? Just causing a larger radius before ST arms while away mode…

9

If you want your Geofence to be that large, that’s up to you. I only have mine representing about a 3 block radius so when I am in range, it triggers a routine (ST Disarmed, opens my Garage door and unlocks a lock). I don’t know if you want to wide of a range. I personally would modify the SSID to a new name. That’s less painful to test out and see if the results work out.

10

Changed the SSID using the “_nomap” listed and it seems to be working, not getting all the false notifications : )

Thanks for the assist, now I just have to get my sons cell to be recognized better for arrival/departures…

2 Likes