A software update can fix the fire hazard. “Consumers should immediately check whether their washer’s software has been updated to prevent the hazard; and, if not, consumers should immediately stop using the washer until the software is updated,” the CPSC said.
All wi-fi equipped washers should automatically download the free software repair when connected to the internet, Samsung said. Those who don’t have internet can get a free dongle from Samsung to plug in and download the free software repair.