- I’m now ready to Migrate from Classic App to New App. The Classic App had logged me out on all iOS devices, and several times failed to log back in.
- I deleted the app, and re-installed, and it was able to log me in, but had created a new account with no locations (I have 3 hubs in different locations), no devices, no automations etc. It cheerfully offers to migrate this empty account, but clearly that’s not helpful.
- The login credentials I am using are the ones I used for smartthings, and also samsung when instructed to create a Samsung login 2 years ago. I have been using the classic app since then, until an update logged me out everywhere.
- I am able to login today on the web to the developer portal at https://graph.api.smartthings.com, using my Samsung credentials for the developer portal. I’ve had that account for awhile. As far as I know, I cannot do the migration from there. Is there a way?
Can this be fixed?