Hello
I have a Schlange Connect that is setup with my ST hub. Just wondering could the alert be giving out the wrong info on the ST app? The other day my renter came home and I noticed that when he entered the house i got an alert saying “Front Door was manually unlocked” instead of saying “Front Door was unlocked with code 1” which is the code I gave him to use. I am a bit concerned cause it seems like the only way to entered the house with a “manually unlocked” is with a key which in my case he does not have one.
Just wondering if he found a way to enter the house without using his code meaning that he using a key. Reason why im concerned is that he is moving at of my house at the end of the month. I was planning on removing the code I gave him to use while he was staying at the house. Or was a one time glitch on the app? I have even seen this before, and I know for sure he was not inside the house when the alert came in that day. Thanks