I just upgraded to latest Smartthings app from classic recently. Today I tried to add a few Smartapps, unfortunately none of them was success. It always shows “Process…” on screen and seems stuck there forever. I had to close Smartthings app to end the process.
My cell phone is Google Pixel 2 XL and all apps are upgraded to latest. Anyone has any clues? Thank you.
Nothing like that installed on my devices or network.
I just tried this and I am actually able to add SmartApps from the SmartThingsPublic (master) in the IDE but not custom GitHub Repository Integrations in the settings.
I followed your advise from this topic. It worked by loading the Classic app and going to marketplace. Does adding SmartApps through the IDE not work anymore except from SmartThingsPublic?
Now the SmartApps seem to appear in Connected Services (that’s for that tip, I didn’t know that and why they should be hidden over there)
When I try and create an automation there is no option for any of these connected services or am I being really stupid again and missing something very obvious?
Life360 is confusing because you would think you can use it from the Member location option but unfortunately it is only available to use with Device status. August locks and your ecobee devices should also be available to use under device status.
Good call @jkp - had this exact issue yesterday. Looking at pihole logs I needed to whitelist: usage.trackjs.com to get my custom SmartApp working again (required restarting the app also)
Even after disabling ALL ad blockers, restarting my phone,etc. I keep getting the “We’re having trouble connecting. Check your network connection and try again”. I finally got the Community Installer to show up, I click that, it shows the “welcome” screen for like 5 seconds and then throws that error.
I am stumped. The majority facing the issue have some type of pihole on their home network. The remaining users have some type of blocking software such as adguard or other malware blocking. It doesn’t appear you have any, so I am stumped.
Contact ST support and see if they have any solutions or hopefully another community member may have some thoughts.
Strange that it occurs on multiple devices for you.