I’m helping a friend set up their new v2 hub. Having some interesting problems with it.
Zwave devices register and work fine, but the hub wont register any zigbee devices.
Have tried resetting the devices many times. The devices will pair fine to my v2 hub, but not to his.
Devices in question are smartthings water sensors.
Live logging shows the hub going into detect mode, but doesn’t show anything detected.
One thing I’ve noticed looking at the hubs side by side in the IDE, they both have the same firmware version, but mine shows zigbee version 2.7.9, and his shows 2.1.6. I also have a utilities tab for the hub, and he doesn’t.
Can a firmware update be botched? Is there a way to force a new firmware update?