forza11
April 25, 2017, 9:24am
1
I’m having a weird issue with IDE, when i login to IDE i see my account, linked with github but wihout a hub linked to it. When i go to my locations and click ’ home’ i need to re-enter my login after which i do see the hub but the connection with github is gone. Apps and DH also change. Only change i see is the URL, but i have no idea how to fix this. Any ideas?
tgauchat
April 25, 2017, 9:38am
2
I think you just have Shard unawareness…!
Please read this FAQ below.
Once you know your “Shard”, please always login to it explicitly not just “graph.api.smartthings.com ” if you are on Shard NA01…
When SmartThings went for sale in the UK, they added the first of what will be many “shards” to split the SmartThings Cloud workload into multiple, somewhat independent, clusters of servers.
SmartThings automatically replicates a lot of stuff between the shards when they deploy updates and so on, but if you are doing development and you Publish “For Me”, then you need to be sure to be logged into the correct shard, or your self-published SmartApp or custom Device Type Handler will not work. You won’t find it in the mobile App!
Eventually you may not need to know your shard. Eventually, SmartThings may make this process automatic and when you self-publish, it will go to the “right” shard without intervention.
Update:
The URL: https://account.smartthings.com should take you to your correc…
forza11
April 25, 2017, 9:50am
3
Thanks, seems like that’s it, will try it out.
1 Like
forza11
April 25, 2017, 10:16am
4
Is it correct that github intergration is not possible on all of the shards? i’m on euwest1 and i dont have the option to enable github in ’ smartapps’
brumster
April 25, 2017, 11:12am
5
I’m on euwest01 and it’s working for me.
Try this:
https://graph-eu01-euwest1.api.smartthings.com/githubAuth/step1
If you get stuck review this thread:
1 Like
forza11
April 25, 2017, 11:38am
6
thanks Paul, that link worked for me.
2 Likes
