danielgoepp
(Daniel Goepp)
September 1, 2018, 10:52pm
1
When I log into this URL, I see my hub and all my devices no problem:
https://account.smartthings.com
It redirects to:
https://graph-na04-useast2.api.smartthings.com/
However if I log into this URL I see nothing, but I’m in the exact same interface:
https://ide.smartthings.com
It redirects to:
https://graph.api.smartthings.com/
This seems really odd and confusing. I’m using the exact same account! In fact, I don’t even have to log into the second site if I’ve already logged into the first, the cookie works fine.
jkp
September 1, 2018, 10:54pm
2
https://account.smartthings.com is the one to use
When SmartThings went for sale in the UK, they added the first of what will be many “shards” to split the SmartThings Cloud workload into multiple, somewhat independent, clusters of servers.
SmartThings automatically replicates a lot of stuff between the shards when they deploy updates and so on, but if you are doing development and you Publish “For Me”, then you need to be sure to be logged into the correct shard, or your self-published SmartApp or custom Device Type Handler will not work. You won’t find it in the mobile App!
Eventually you may not need to know your shard. Eventually, SmartThings may make this process automatic and when you self-publish, it will go to the “right” shard without intervention.
Update:
The URL: https://account.smartthings.com should take you to your correc…
3 Likes
danielgoepp
(Daniel Goepp)
September 1, 2018, 10:57pm
3
Wow! Thank you! Amazingly fast response and exactly what I was looking for.
1 Like