JKB121
(Jkb121)
September 25, 2022, 12:59pm
1
I have had this problem before, but it somehow resolved itself. This time, not so much.
When I login to the ide, (It sends me the verification code along the way), I get logged in and get the ide screen, It will show my email address in the top right as logged in.
Click on devices or hubs and it will return “You don’t have any devices yet” which is far from true!
Any suggestions? I’ve even tried incognito in Chrome.
1 Like
jkp
September 25, 2022, 1:02pm
2
go to My Locations first and tap on the name of your location… then you will be fine
2 Likes
HalD
(Hal)
September 25, 2022, 1:02pm
3
Ever since … some recent change… I’ve had to first go to Locations and select my one location after logging into the IDE.
Without that it shows me to have no hubs and no devices.
csstup
(Corey Stup)
September 25, 2022, 4:48pm
5
I had that for the longest time. It went away a few months ago and I no longer have to pick a location first. No idea why.
1 Like
jkp
September 25, 2022, 8:16pm
8
When SmartThings went for sale in the UK, they added the first of what will be many “shards” to split the SmartThings Cloud workload into multiple, somewhat independent, clusters of servers.
SmartThings automatically replicates a lot of stuff between the shards when they deploy updates and so on, but if you are doing development and you Publish “For Me”, then you need to be sure to be logged into the correct shard, or your self-published SmartApp or custom Device Type Handler will not work. You won’t find it in the mobile App!
Eventually you may not need to know your shard. Eventually, SmartThings may make this process automatic and when you self-publish, it will go to the “right” shard without intervention.
Update:
The URL: https://account.smartthings.com should take you to your correc…
except you can’t use account.smartthings.com posted in the thread above.
JKB121
(Jkb121)
September 25, 2022, 8:18pm
9
Chrome took it out with a slash through the https, stating that the url is not actually secure.
JKB121
(Jkb121)
September 25, 2022, 8:19pm
10
I used 04 as that’s what I’m on.
JKB121
(Jkb121)
September 25, 2022, 8:21pm
11
JKB121
(Jkb121)
September 25, 2022, 8:22pm
12
jkp
September 25, 2022, 8:23pm
13
yep… what I get for replying when I am out and about… I got it wrong. I corrected it above
but note… not everyone is on the one you posted. users can have different SHARDs they are on.
I was having too much fun at Lowes
2 Likes
JKB121
(Jkb121)
September 25, 2022, 8:24pm
14
No troubles at all. Most times I just need a nudge in the right direction!
Thanks Again!!!
Do they sometimes change that url? Reason I ask… I had been using a bookmarked link that always worked before…
1 Like
jkp
September 25, 2022, 8:28pm
15
yes, they changed it this summer. It use to be account. smartthings. com but they now have that pointing to the my. smartthings. com
1 Like
JKB121:
What’s up with this?
Where is it coming from? It should be either https://graph.api.smartthings.com/ or, at a push, https://graph-na01-useast1.api.smartthings.com/ .
jkp
September 25, 2022, 8:31pm
17
it was coming from me and mistyping. I corrected my mistake
1 Like