tgauchat
November 17, 2017, 10:01am
2
Start by always logging into: https://account.SmartThings.com
Then read and “like” this FAQ :
When SmartThings went for sale in the UK, they added the first of what will be many “shards” to split the SmartThings Cloud workload into multiple, somewhat independent, clusters of servers.
SmartThings automatically replicates a lot of stuff between the shards when they deploy updates and so on, but if you are doing development and you Publish “For Me”, then you need to be sure to be logged into the correct shard, or your self-published SmartApp or custom Device Type Handler will not work. You won’t find it in the mobile App!
Eventually you may not need to know your shard. Eventually, SmartThings may make this process automatic and when you self-publish, it will go to the “right” shard without intervention.
Update:
The URL: https://account.smartthings.com should take you to your correc…
In short…
If you are in the UK NA01 Shard .develop SmartApp on the NA01 Shard, but you won’t be able to deploy them even for personal use.
You should do all your work on the EU01 shard.
your hub is very unlikely to be on the NA01 Shard.