Presence sensor allows me to be in two places at once


(larance) #1

I’ve been having issues with mobile (IOS) presence sensors. Either they’re not detected in time or they get stuck in presence after leaving. I’ve previously been told that this is because of the phone or provider.

I recently added a new location within SmartThings with the same mobile presence sensors. I just realized that when one location is stuck saying there’s false presence, the other location works perfectly fine. Telling me that the phone is telling the ST app the location but the problem must be from ST and not the phone.

What’s the ‘new’ reason that would be causing this?


#2

Maybe this:


(larance) #3

Hopefully, the recent update will resolve this issue. Seems to be resolved so far.