this topic crosses many categories, so not sure if I posted in the right channel?
(Rather than resurrect an old thread, as I’ve posted on this before and then resolved it, I’m posting a new one)
I use the current ST Android app on my and my wife’s phones to use our location and trigger our presence for automations like “Goodbye” and “Good Return/Welcome Back” which does things like lights and switches. I’ve been struggling to get it to work properly again. I have my wife’s working perfectly it seems. Mine was working and now doesn’t. The thing that’s frustrating: as far as I can tell, my automations match my wife’s exactly, so I cannot figure out what’s the deal. I have set it up in this format:
IF DEREK is home AND virtualDerekHOMESwitch is OFF, turn virtualDerekHOMESwitch is ON.
So I have a virtual switch on or off for my wife and I, each one has our own switch, and automations run based on this switch being on or off. For example, if they are both off (we are both gone, just left), Goodbye will run.
Again, it now apparently works perfectly for my wife, but not mine. I do the virtual switches to be able to analyze problems like this, though I understand there are other ways to do it. For instance, if we are both at home, and I turn my wife’s presence virtual switch off, it instantly turns back on due to the automations. Mine will stay off though, and won’t turn back on. It’s as if somehow my presence isn’t being detected at all. Yet I have the location functions turned on in my phone’s app.
What’s changed on my end: got a new Android phone: it has Android 12. I have the latest app. But on my Samsung account I have my new and my old device. I have my new device selected for the automations, but now that I’m troubleshooting, I just removed my old device from the ST app, though I think it might be in the account somewhere online still. (I had thought to keep my old device as a ST interface, but maybe it won’t work out well on the same account.)
I’m just babbling here, giving all the info I can think of, in hopes someone might see a tidbit and realize this is my problem area and to focus my attention on that. If you see anything or have any ideas, I appreciate your help!
(PS: this always comes up, yes I know you can use dedicated presence devices, but I don’t want one of these.)