Poor Samsung Washer/Dryer Integration Experience

I spent $4k in September for the Samsung Flexwash WV60M9900AV & Dryer DVG60M9900V. I use the new connect app for the washer/dryer and the classic app for everything else. My washer doesn’t even connect anymore (appears as disconnected) & the dryer UI is slow and poor. Is this just me or is this the typical experience?

It is, unfortunately, typical.

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Assuming the disconnected appliance thing is “typical” has the community found a way to actually get the smart washer to maintain a reliable connection and function as advertised?

I’ve had great luck with Samsung TV’s… but it seems their other home appliances are poorly supported. I can’t get anyone at Samsung to actually assist.