The service status looks green/up on the site, but I can’t sign in and got kicked out of the classic app. I get an error when trying to log in. The Samsung app reports all devices as down or no status. Anyone else having the issue?

Issues with device control, loading locations, automations, and platform API’s Subscribe Investigating - Some users in the Americas may be experiencing issues loading locations via the new and Classic SmartThings apps as well as the web interface. Some users may also experience issues or delays in …

Just woke up and I had to turn lights on by pressing switches! It was horrible! Like I’ve been thrown back to some primitive era! But seriously, “some users in the Americas”!?

This seems like a major outage. North-East representing!

Out here too in 2 homes, NJ and NY

In Canada here, Classic App not loading at all, new one shows all devices as status unknown. Some of my Webcore pistons are still firing tho.

New update… Investigating - Some users in the Americas may be experiencing issues loading locations via the new and Classic SmartThings apps as well as the web interface. Issues controlling devices, creating automations, controlling SmartThings Home Monitor, and device health status updates have b…

My app is now loading but still no device control. I can also login to IDE

I was just able to turn off devices with Google home.

[image] Alwas: Or is it Seoul? I am pretty sure the server are in the Ukraine :mask:

Can log back in now. Parts of the app like rooms and device status is slow. Can see activity logs for devices and turn things on and off. Alexa integration seems to be restored for me.

Platform Issues with device control, loading locations, automations and login (February 5, 2020)

General Discussion

Topic		Replies	Views
Classic app down August 2019? Apps & Clients	12	1021	August 6, 2019
*** duplicate post **** General Discussion	5	612	February 5, 2020
** another duplicate post ** SmartThings (Samsung Connect)	6	718	February 5, 2020
** duplicate post ** General Discussion	10	974	February 5, 2020
SmartThings Outage - Dec 14 2018 General Discussion	39	1791	December 15, 2018

Platform Issues with device control, loading locations, automations and login (February 5, 2020)

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