Since updating to the new app we cannot get the mobile presence sensor to consistently work. On the old it worked perfect but due to the old app not working correct we were advised by Samsung to update to the new App. Since then it has almost always never worked. Occasionally it does. It won’t detect us leaving or arriving. Sometimes it detected us about 2 hours later. The phones are Samsung S9’s. All permissions look correct.
Looking on google this is a common issue. However, nobody seems to have cured it. I can only hazard a guess it’s something to do with the new App as the old classic one was perfect for years. I’ve tried everything I can think of with no success.
Does anyone on here have this issue and how did they resolve it. There was an App update the other day. This hasn’t cured it.