Osram Lightify Gateway not upgrading firmware

Hi all,

I am currently unable to update the firmware on my Lightify gateway. I purchased it yesterday and it did one update to v1.1.1.27 and shows the new version as v1.1.3.22. When I press Update, it prompts me to confirm the Gateway Update, yet does nothing after I confirm.

My mobile device is iOS 9.3.5.

I am unable to do anything in the Lightify app until I actually do the update.