OSRAM bulbs failing

[drgregharris (Greg Harris)]

Anyone else having bulbs either randomly turn on or fail to respond? Twice now my wife has been woken up at 6:00 in the morning with her bedside lamp coming on. It is on a schedule to coming on at 5:00 pm, but nothing at 6:00 am. I done see anything that has triggered it I. The logs. Of course all this started after the last update. I also have some LED strips that are OSRAM that also fail to turn off or I can change the color. I have to unplug them to reset them. Really need this straightened out. The wife is getting pissed about waking up on her weekends to sleep in.

G

[JDRoberts]

Unfortunately many people seeing the same thing with Zigbee devices the last few weeks. (The Osram bulbs are Zigbee.)

Zigbee devices (bulbs, sensors, switches, outlets) randomly failing beginning March 2016

I am seeing a number of reports in many different threads since the March meltdown and the subsequent implementation of the new scheduler indicating random problems with a number of different zigbee devices, including smart bulbs, motion sensors, pocket sockets, etc. Most people are reporting this as a failure of the device, but I’m not sure it is. It may be a failure of the cloud to properly record the events, or database corruption, or local flooding. It may be devices using a device handler that has the known millisecond problem. The new scheduler which was rolled out in March has a missing converter and treats milliseconds as seconds, so device handlers with programmed delays will wait 1,000 times longer than they should. This might cause a timeout, or what appears to be a failure t…

Yours might be yet a different problem, so definitely report it to support@smartthings.com

[bago (John)]

Renaming works for me. Add a “1” - remove the “1”. BTW, sometimes I have to try “2” - stupid I know, but with the database corruption, it sure beats resetting them.