Hi
I am quite new to ST, but have been using IFTTT, Stringify and other solutions for years.
I have been trying to accomplish various tasks with ST and seem to meet challenges all the time.
I am not able to create routines in the classic app (simply missing that option).
My scenes that rely on sunrise/sunset don’t work (from what I read, I am missing “Hello Home” and “Weather Station”)
In the new app, it is not possible to create an Automation, that triggers when I arrive at home. I am only able to trigger when I am home or when I am NOT home.
What is going on and am I doing something totally wrong?
As part of transition to the new app, this was removed in the classic app starting in v.2.18 - once a user has no routines that panel vanishes - and no you can’t get it back. New users don’t get it at all. (They REALLY want you using New)
Before you go down that rabbit hole - those are for classic and I’m not entirely sure they matter anymore. Do you have your location set correctly? Newapp - main vertical three dot menu top right, Manage Location, Geolocation - if this isn’t correct anything that relies on geolocation won’t work. If that’s correct, you’ll likely need a ticket with support to fix the smartapp missing issue.
Set it up as AT home - it infers the change from not home to home as arrives at home and should fire the trigger at the change. (Mine does) I also added LocationMode is Away (I use modes EXTENSIVELY in my automations) so Mode is Away and Is at home happen concurrently - I change the LocationMode to Home (that capability to have a mode in both the condition and action - is new to the latest version of newapp)
I’m all about the new app, but not if it doesn’t work as expected .
I have geolocation enabled and my address in the app is fine. My phone shows as PRESENT when I’m home and NOT PRESENT, when I’m away. Even though - my sunrise/sunset automations don’t work .
If I use AT HOME, the Automations run emmediately, if I am home. I have an automation that is supposed to disarm my home alarm, when I arrive, but when I arm it in the morning (manually) before I leave home, it is emmidiately disarmed by ST.
Understandable - I have EXTENSIVE custom devices that about half don’t work in new yet - I’m currently bouncing back and forth between them. That said - Get used to New - It is the future version, try to use it’s features first else paint yourself in a corner.
For the Sunrise/Sunset issue - sounds like that’s a support ticket, unfortunately. I was reading the thread you mentioned and while tagging @Brad_ST is helpful - the supported way to get that kind of thing fixed is send an email to support@smartthings.com. (Then if support borks the ticket - THEN call in Brad - we don’t want to overwhelm our helpful insider resources here.)
And finally the at home thing - that’s why I added AND Away. It only fires the automation if both conditions are met, and the first thing I do is set the mode to Home - therefore It’s not met anymore, creating a one time trigger for arrival.
I actually already created a support ticket, but I live in Europe (Denmark) and it seems the support around here is not as efficient as the US one :-(.
You should be able to add smartapps in new and classic. I just added another instance of WebCore with NewApp this weekend, so I’d suspect you have an issue.
OK, thanks. But I have no SamrtApps at all available in the new app. Only ‘Smartthings Home Monitor’. Is that expected? Is there a list of available SamrtApps pr. region?
Actually, this turns out to be a time interval problem in general - not just sunrise/sunset. If I manually create an interval, it also fails to run. Only if I set a secific run time, my Automations run.
If I use the SmartApp called SmartLighting (classic app) it works. Is there a problem with intervals in the new app?
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