Hopefully I got the right category, if not, please advise.
It’s been a long day of technical drama at home and work. My old u-verse router was oscillating from good speed to <1mbps, so they shipped me a new one, arrived today. a BGW210 if you know AT&T tech.
Got it swapped out. The restore settings from backup didn’t work, so I had to manually adjust my IP and range for DHCP, and the wi-fi SSID and password to what the old one was (I don’t run stock 192.168.1.x).
All my other wifi stuff is happy, from cell phones, nest, and echoes (those needed a reboot).
Alexa says SmartThings is not available.
the ST app (classic) lets me log in, but says all my Things are unavailable for their individual statuses.
I have unplugged and removed the batteries from my ST gen2 hub.
I don’t see anybody moaning here about ST being down (plus, I can log in, so good sign Samsung’s side is up).
One other factor just came to me as I finished typing. My original ADT Pulse hub is still in the picture, and my ST hub acts as a secondary hub. I might try rebooting the ADT Pulse hardware as well, though I expect the ST hub to connect to Samsung and talk z-wave to my switches on its own…
I just checked the IDE and it says the hub is “disconnected”. plenty of blinky lights on the LAN port, so it should be passing packets.
Any other ideas?