I converted a new ceiling fan to a smart fan using the Hampton Bay receiver with the KOF DTH Everything worked fine for a day or so, but now i can’t turn the fan or light on or off using the app. The Hampton Bay remote works fine. I have an identical fan in another room that works fine so the med…

I experienced the same thing when I installed this item about a year ago. As I had read elsewhere in this forum, this unit has a very weak Zigbee range and that a repeater was often needed. I ended up getting the highly recommended Zigbee repeater below which is rock solid and also includes other fu…

Thank you for the reply. After checking the IDE, I see two leak sensors are offline. They are zigbee and they are in the room next to the room with the fan issue. I will get the repeater and let you know. Again, thank you. You can tell I am frustrated. I am doing a zigbee heal right now. Onl…

New Hampton Bay ceiling fan receiver not responding to app

Devices & Integrations Connected Things

Tom_Guelker (Tom Guelker) November 5, 2019, 12:00am 4

The zigbee heal worked! Thanks!! No need for a repeater.

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New Hampton Bay ceiling fan receiver not responding to app

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