I converted a new ceiling fan to a smart fan using the Hampton Bay receiver with the KOF DTH
Everything worked fine for a day or so, but now i can’t turn the fan or light on or off using the app. The Hampton Bay remote works fine. I have an identical fan in another room that works fine so the medallion is not blocking the signal
I have cycled power to the receiver with no difference.
I uninstalled the app and reinstalled it with no difference.
I would try swapping out the receiver but in order to cover the antenna wires I glued a ceiling medallion over them. The medallion is made of thermoformed PVC about 3/8” thick. I used the same medallion in another room and can control that fan fine with the SmartThings app.
If I have to replace the receiver, the medallion will have to be broken into pieces and that will destroy the ceiling so I am trying to avoid doing that.
Edit. I made insecure rejoin was enabled. I also powered the hub down for 10 minutes. Still no command from the app. Ugh.
This is with both the Classic app and the new app. If I look at the fan light in the new app it says “Can’t connect to device. Check device and try again”. This is only for the light not the fan.
Any ideas on how to get it working again? My last resort before demolition is to remove it and try reinstalling it.