Not entirely true. Depends on the module used in your lock.
- If your lock uses a zigbee module it’ll work just fine anywhere in the world (it runs on the same frequency as WiFi, 2.4Ghz which also causes a slight issue with possible interference).
- If it uses a Z-Wave module, then just ensure that the module installed in your lock matches your hub. If you have a US hub then the Z-Wave module should be a US module, if you’re using a Australian hub, then your Z-Wave module in the lock should match the Australian Z-wave frequency. As long as the frequencies match it will work.
This Enhanced Z-Wave Lock DTH is used the world over with Yale locks and the SmartThings hub just as long as the frequency of the hub and lock zwave module match.
Once the lock is paired with the hub successfully you can do everything else remotely, installing apps, configuring them, programming locks etc, just as long as your have the right tools. The Classic app works with the new hub just fine FYR. After you’ve activated the hub with the new app, download the Classic app and login with the same Samsung credentials and viola you have access to a ton of advanced features which are missing in the new app.