Networking suggestions needed


(Bobby) #1

Been having all sorts of issues trying to make the best out of my Fios Gigabit bandwidth. Eric @whoismoses this is your fault(see below link)! :smile:

I have a Fios Quantum router (ac1750) but is not enough for my army of devices, so I added an Asus RT-AC3100. I have set it up as secondary wireless router to take advantage of the dual WAN feature. It seems like the current set up is causing conflicts between the routers and/or ONT.

The symptom is: if I disconnect fios router, when it comes back ethernet speed is very slow, wifi broadcasts but no device can connect to fios wifi. Asus wifi is slow, but then when ethernet on fios is at full speed, the asus wifi works smooth. The fios wifi remains dead for hours (both 2.4 and 5)

My current configuration is ONT to FIOS router via wan. Then Fios coax to stb and MoCA adaptors and FIOS lan to Asus wan.

Is anyone dealing with Fios and secondary routers? Any suggestions are greatly appreciated…

Noteworthy I have replaced the FIOS router and that is not it…


(John C) #2

A few years back when I had FIOS (alas, no longer), I had a similar situation. Left the FIOS router in the basement with its wireless AP feature turned ‘off.’ Used it for DHCP & NAT only.

Elsewhere on my wired network (upstairs, where it did the most good) was a “better” Access Point.

That worked well for me, YMMV. :blush:


(Tony) #3

I’m not on quantum but I use a Linksys EA8500 AC2600 as a secondary router just for the better wsi-fi connections along with the standard FiOS Actiontec.

In my case I use the Actiontec as the sole DHCP server, disabling the DHCP server in the Linksys and setting it to use a static IP address 192.168.1.2. The connections between the two routers are LAN port to LAN port (the WAN port on the Linksys is left unconnected).

WiFi networks on the Linksys and Actiontec all work as expected, as does the set-top box guide and all the normal FiOS stuff. The only thing that doesn’t work, oddly, is the cloud-based Linksys router configuration utility which doesn’t see my Linksys router online. That’s not a big deal but it does mean I can only manage my router when I am on my own LAN.

I’m sure this is all flavors of of horribly wrong, but it seems to perform well and aside from the Linksys Cloud utility everything I’ve tried works as expected.


(Bobby) #4

That’s how I had it and worked for a year or so flawlessly. But about a month ago, while in vacation my service went down and I set my mind to get a cellular backup and use the Asus dual WAN capability. Using assus in AP mode, disables the dual wan.

Anecdotal, FIOS service has been spotty lately with weekly outages. They are brief but once they take the service down, when it comes back it sends my router into oblivion…


(Eric) #5

For a while I used just the Quantum router. It was ok. However, it couldn’t handle all of my devices. I’m not sure what exactly I had back then, but now I have ~60 wired devices and 95 (exact) wireless devices.

I turned the wifi on the router off and upgraded to 2x Unifi UAP-AC-Pro devices along with a Unifi Cloud Key.

That worked well for a while, but as I added more devices I found that I needed more APs to make my environment more stable. I’m sure these APs can handle more than 35 devices each. However, at the time, I was having a lot of issues with my 40+ LIFX bulbs (all wifi). So I added more APs. As I would add more APs I would have to lower the power settings of each AP increasing the need for more APs. Inside my house, I now have 5. The 3 new ones in my house are the Unifi UAP-AC-Lite versions which are not as fast/powerful. I live on almost 3 acres and my house is aluminum siding. The siding doesn’t allow much of my internal wifi to get outside. I’ve also installed 2 APs outside so I can get good coverage in the back and front of my house.

You can use FIOS TV and internet without the FIOS router. I’ve done it and one of my friends is currently doing it. If you google it, the internet seems to think it is impossible. However, it is very simple.

  1. Login to your FiOS router, release the IP address provided by verizon. <-- Most important part.
  2. Turn off the FiOS router, turn off your regular router.
  3. Unplug ethernet from fios wan and plug into your router wan port.
  4. Turn on your regular router, let it get an IP address from Verizon.
  5. Connect the fios wan port to your routers WAN port.
  6. turn on the FiOS router, wait for it to get an internet connection.
  7. See if your guide, vod works, it should.

I have since moved to an EdgeRouter Lite which seems to be able to easily handle all of my devices.

I’ve also recently gone a bit crazy and I am upgrading to…

1 x Ubiquiti EdgeSwitch ES-48-750W 48-Ports L3 Managed
2 x Ubiquiti EdgeSwitch ES-24-250W 24-Ports L3 Managed

The reason for so many switches is…

1 - I have 60ish wired devices.
2 - I want to segregate my APs and Cameras on to their own switches for power management/battery backup.


#6

are all your MoCa adapters also MoCA 2.0?


(Bobby) #7

Yes they are…


(Tony) #8

I am still recovering from a month of intermittent FiOS digital voice and internet outages, occurring randomly as often as three times an hour and lasting two to three minutes, all the while streaming TV perfectly. This scenario seems to throw the standard Verizon troubleshooting process into the toilet.

After replacing my ONT to no effect, and happy to repeat the process ad infinitum, a sympathetic tech finally looked at videos I made showing flawless TV reception and no dropped packets when I pinged the ONT, yet couldn’t ping the default gateway.

He ultimately reached the right person in Verizon’s network control center who determined which piece of gear was logging errors in the central office and needed to be reset. All in all it would have been easier just to change ISP’s.


#9

cool so no MoCa bottleneck issues.

have you tried using your Fios Quantum router in Bridge mode?

this would then allow:

ONT ethernet to your Asus router WAN port–> ASUS LAN ports to other devices (save one LAN port for the Quantum router) > one Quantum router lan port should be connected from your Asus> after your Quantum router maintains your MoCA network so that your STBs can access TV guide and OnDemand.


(Bobby) #10

THAT sounds remarkably like my nightmare here. Been chasing ghosts with Verizon techs for a month and they cannot pinpoint what is going on. I have no service while I am on the phone with support, but nothing is wrong when they come out. I’ve told them they need to dispatch someone at my home to experience my problems. This is the reason I am bent on using the dual WAN. Or else I could use the Asus as AP and go on in my merry way…


(Bobby) #11

Had planned on doing that at lunch today, but it didn’t happen. It’s next on my list. I was hesitant because I couldn’t confirm if the Asus would be able to pass through the MoCA data.


(Bobby) #12

Do you have this guy’s name? Maybe I can suggest my tech support here to reach out to him…lol Are you in Richmond VA by any chance?


(Tony) #13

I am in mid Hudson Valley, New York State. But each time the on-site Tech called next level support it was in a different state, one-time Wilkes Barre Pennsylvania, and the next time Providence Rhode Island. Fun fact, the Verizon tech needs to call the same exact number that a customer calls for support in order to start rolling things up the chain internally.

The tech was willing to give me his immediate managers number (in the local office here) in case my problem reocurred in order to reference the notes he entered in the system in order to save some time. The same Tech is never dispatched unless by random chance to work on the same problem Maybe you could make the same request.


(Bobby) #14

Hey thanks for chiming in. At step 5, did you mean lan to lan or lan on the other router to wan on Fios?


( I hate Mondays) #15

Yeah I think he meant fios wan to router lan - noticed that too :wink:


(Bobby) #16

@Smartphi , @whoismoses thanks your input. Bridging FIOS was a breeze and both stb and MoCA work. Didn’t do rhe stress test lol to see if asus handles better than Quantum. But now I have full LTE failover for my entire network.