Need welcome code for samsung hub version 2

I bought a samsung hub v2 on ebay and tried ro connect to app but app asking for welcome code. How can i get welcome code. I could not find it in battery compartment

You need to contact ST support and include a photo showing the bottom of the hub with the label that has the serial number.

support@smartthings.com if US
support@smartthings.co.uk if UK

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I have used Samsung support twice for second hand V2 hubs. A great service; just be a bit patient.

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