Hi,
Can you plea
se help with welcome code for my eth-sth-200 hub with serial number : 3000236743 ?
Itati
(SmartThing Developer Support)
January 5, 2026, 7:11pm
2
Hi,
We’ve already replied in the other thread.
Hi,
Can you please help with welcome code for my eth-sth-200 hub with serial number : 3000236743 ?
[sth-eth-200]
Hi there,
Just got a ETH 200 hub, managed to factory resti it and now I need a welcome code to get it up and running.
See serial no below.
Thank you in advance.
Just realised that a thread I need already exists ..appopogies for creating a new topic.
I also need a ETH 200 welcome code for the SN below.
Thanks
Itati
(SmartThing Developer Support)
January 28, 2026, 9:19pm
5
Hi @Matevz_Rupar I sent you the welcome code through a DM
Fruitbat
(Fruitbat)
January 29, 2026, 4:21am
6
Need a welcome code for eth-sth-200
Itati
(SmartThing Developer Support)
January 29, 2026, 5:02pm
7
Hi @Fruitbat
I reviewed your Hub, and it appears as ‘CLAIMED.’ This means it is already installed on the SmartThings platform, and you won’t be able to claim it with another account. Here are some instructions to reset the Hub:
Connect the Hub via ethernet
Then, follow the steps to factory reset it. Here’s a link that has the instructions for different models:
Factory reset or reboot your SmartThings Hub
Fruitbat
(Fruitbat)
February 2, 2026, 2:55am
8
Thank you!
I believe the hub is reset now.
Itati
(SmartThing Developer Support)
February 3, 2026, 7:45pm
9
Hi @Fruitbat
I sent you the welcome code through a DM