I’ve recently purchased a 2nd hand Smartthings hub which is asking for a welcome code when I try and add to my Smartthings app. The seller has provided what he believed to be the code but it was nine characters including lower case which, unsurprisingly, didn’t work. I’ve emailed support and included a picture of the serial number and replied to their email with account details/permission etc but can mods on here provide them?
Looks like support handled things. All set?
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Yes, all sorted now and working perfectly. Thank you.
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I am trying to get a welcome code for my STH-ETH-200 also and just signed up but do not see how to create my own post. Can a mod private message me so I can get one?
I am trying to get a welcome code for my STH-ETH-200 also and just signed up but do not see how to create my own post. Can a mod private message me so I can get one?
Thanks, @jkp!
Sebastian commented in the other thread, so, I’ll leave this one here 
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Thank you 4 helping ill find it on the computer