First off, I don’t believe this is a ST issue, but with all the expertise here, I hope someone can indulge me. I have a (ok, I’ll admit it… Ebay purchase) switch that on the packaging is a GE 45637; the device is marked as a GE ZW4001. It is not a dimmer. It has line, load, neutral, ground and a traveler that I’m not using. I’m pretty sure the neutral is good because nothing works without it connected.
For a load, I’ve tried a light, a fan and/or nothing. The blue LED properly turns off when the switch is on. It pairs to ST as well as Wink and the status is properly reflected in each of those hubs/apps.
My problem: the switch will not stay off. Whether turning off by manual control at the switch or Z-Wave, the same sequence occurs: the blue LED briefly (1/4 sec) goes on and power to the load wire stops flowing (for the same 1/4 sec). As a sanity check, I pulled the air-gap and that does kill power to the load and, I think, to the Z-Wave electronics.
I’m confident ebay will protect me if I have to return it, but I’d like to avoid the hassle. Does this sound familiar to anyone? Any suggestions on how to get it working? THANK YOU!