First off, I don’t believe this is a ST issue, but with all the expertise here, I hope someone can indulge me. I have a (ok, I’ll admit it… Ebay purchase) switch that on the packaging is a GE 45637; the device is marked as a GE ZW4001. It is not a dimmer. It has line, load, neutral, ground and a traveler that I’m not using. I’m pretty sure the neutral is good because nothing works without it connected.
For a load, I’ve tried a light, a fan and/or nothing. The blue LED properly turns off when the switch is on. It pairs to ST as well as Wink and the status is properly reflected in each of those hubs/apps.
My problem: the switch will not stay off. Whether turning off by manual control at the switch or Z-Wave, the same sequence occurs: the blue LED briefly (1/4 sec) goes on and power to the load wire stops flowing (for the same 1/4 sec). As a sanity check, I pulled the air-gap and that does kill power to the load and, I think, to the Z-Wave electronics.
I’m confident ebay will protect me if I have to return it, but I’d like to avoid the hassle. Does this sound familiar to anyone? Any suggestions on how to get it working? THANK YOU!
With just the line hot, neutral and ground hook up. If you don’t hear a relay clinking when using the physical switch then it’s defective. This does not apply to dimmer switch of course.
Thanks @JDRoberts and @Navat604. I do hear the relay click, but it immediately reverts to on. I actually hear two clicks (the first I assume is turning off then another click that turns it back on) that are a slightly different “click” sound.
It sounds like we bought from the same seller. I’m on the road and will not be in a position to test mine until next weekend. I will post the results here.
The Z-Wave pairing seems perfect. In the “Recently” log it reflects what is happening at the switch (both power and LED indicator): OFF, whether by the app or by the physical switch, is logged; then in a fraction of a second ON automatically with no causal action…
Strange. I got one of mine from the same eBay vendor paired. It was a pita. Had to do a z wave exclude and flip the switch on and off multiple times until it showed a Java error in the live log. Then it paired up and has been working perfectly.
Sorry, I can’t do a screen cap atm. But my “Recently” looks like yours, except after “Switch is Off” the next entry, with no action by me or ST whatsoever, is “Switch is On”. If I test with no Z-Wave pairing at all, the switch also flips back on immediately.
It does indeed sound defective but just to be sure, you haven’t tried to add this to any smartapp yet have you?
I had a similar kind of issue with a switch that was causing me fits and it turned out to be a smartapp was triggering it that I THOUGHT I had removed the device successfully from (or accidentally added to ;-))
No, it’s independent of any SmartApp. The insistence to switch ON happens independently of ST - even when paired to Wink out not paired to any Z-Wave hub. Just strange, but I guess it is what it is.
