Seems like Smartthings, like most technology, has gone in the wrong direction. My Shlage FE599 lock has started to crap out. It’s been going on and offline several times a day. This lock only lasted about 5 years which is pathetic. Now I’m looking to replace it and there doesn’t seem to be any good options. Schlage does not make a replacement lever lock that is available. Yale reviews seem like they crap out in half the time as the Schlage. This leaves me with the Cheaper lever locks available on AMazon. But they seem to require an additional hub (G2 wifi) to connect to smartthings if I’m understanding it correctly. I’ve been researching this for 3 days and feel like I’ve gotten nowhere. All the compatible locks listed on Smartthings are either obsolete or unavailable. It really shouldn’t be this difficult to replace a smart lock at this point in time. TTlock, DD lock, zwave, zwave+, zigbi, wifi, required hubs? I have Smartthings hub V2. How do I find out what will work with my smarttthings and how to do it? I shouldn’t have to go on a forum to figure this out. Thanks
It’s likely not your lock but rather the recent firmware update released to v2/v3/Aeotec hubs. See this topic which mentions a hotfix that will be released starting later this week.
Thanks for that. Very frustrating when things that work fine get “updated” and then have issues. I wrote to ST and never heard back. Been dealing with Schlage support for over a week.
Also frustrating is I had searched this forum and never found the topic you forwarded. I just searched again for Schlage and fe599 and it doesn’t come up.
Sometimes I find you need to change the search criteria from Relevance to Latest Post.
I have the same problem. Finally gave up. Ordered from Home Depot online Schlage wi-fi lever lock for $229. When you buy the lock from Home Depot, you take it into Home Depot and they will key the lock to your house key.
I’ve been using the Wi-Fi lock now for approximately two weeks and it is solid. I wish I would’ve gotten this much sooner rather than fighting with SMARTTHINGS and my Schlage z-wave lever lock. It’s a shame that SMARTTHINGS has to mess around with a “what was“ a solid product. They’re moved to edge drivers seems to be the biggest mistake ever.
Based on SMARTTHINGS continuing to mess up their application, I certainly will never buy any Z wave items For SMARTTHINGS use again.
My FE559 was a flawless lock thu Wink and SmartThings for over 10 years. Now not so much. Thanks SmartThings.
Glad getting the Wi-Fi lock is working out for you. For those who need/want automation for their lock, it’s not a good fit (I have two of them for my rentals).
The move to Edge drivers has actually brought some huge benefits in terms of speed of execution and the ability to have locally run Routines. Have there been some bumps in the road, yes. But ST is a consumer grade home automation platform. If you want/expect perfection, you’re not going to get it out of any software platform and if you want to get even close, you’re going to pay 10’s thousands of dollars for a professional grade, proprietary home automation platform.
The fact that you got 10 years of use out of a technology product is pretty amazing. Many of us in this forum have a life expectancy for our technology products (home automation or otherwise) to be about 3 years. That’s either because the product fails or the vendors tend to end support for older products.
Not sure what you mean by
“For those who need/want automation for their lock, it’s not a good fit”.
For me, even with wi-if lever lock, it does everything that the Z-wave lock did for me. My wife, son, daughter, daughter-in-law have codes. On wi-fi version versus z-wave can add 100 codes. With ST could only do 16, I think Speed wise, wi-fi is faster response. When press lock, it’s instant. Not so with ST. Also notifies who unlocks. Can set times to stay open or locked. Can set temporary codes for others.
If ST fixes the mess it made with locks, maybe - just maybe, I still have my original lever z-wave still set up in a box and will put it back in the door. If .14 firmware fixes issue I still have close to a 90 day return policy at Home Depot
I have automations that trigger the door locking/unlocking based on the state of other devices and modes of the house. I also have different actions for different user codes that unlock the lock. So, if my housekeeper or handyman unlock the door with their specific code, a set of things happens that is different from when I use my code. And, if I had non-WiFi locks for my short term rentals, I could integrate them with short term rental platforms and automate the process of assigning/deleting codes for my guests.
As it stands now, I have to use the Schlage app for my STR locks and ST for all my personal locks. Pain in the butt really, but I bought the Wi-Fi locks before I understood they wouldn’t integrate with ST.