My Smartthings Account is Force to Reset

[JDRoberts]

As @CSC mentioned, definitely report it to support, as it looks like you may have a phantom location that will have to be changed.

Here’s the previous discussion where other people ran into the same thing:

Lost Hub configuration, reseted to factory default!

My app couldnt fire up today. Kept asking me to login and then ask me for activation code. When I reached home, my smartapp didnt fire. Turned on the lights manually, found the card and input in the requested activation code. Horrors, it “rediscovered” my hub and everything is blank slate! When i login to the graph.api.smartthings.com portal, all the old devices are still there (20+). Opened a smartthings ticket and awaiting their reply. But I am not hopeful at all.