You may want to open a ticket to track this. I have had another incident myself and tracked the problem to my network switch that the hub was plugged into. I didn’t open a ticket, but if it happens again, I will.
It is deja vu all over again. Numerous devices show “HUB_DISCONNECTED” in the IDE. This really seems to happen on a regular basis lately (every two weeks or so).
Edit: A cold reboot by unplugging the hub brought some but not all of the devices back. Sending a reboot command from the ide did nothing.
@Brad_ST
Monitoring
Between the times of 1:55 PM and 2:20 PM ET, some users in the Americas may have experienced issues with delays or intermittent failures in device control from the mobile app and automations. Users may have also seen issues with Hubs incorrectly showing offline.
These issues have been resolved but some users may still see delayed device health status updates while we ensure all services fully recover. We will provide updates as available.
Posted 5 minutes ago. Nov 04, 2019 - 14:49 EST
I just got that email also. I am definitely one of those users that “may see delayed device health status updates” as noted in the ST’s incident. I am still seeing the same thing and have additional devices falling offline as we speak.
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