ok so I had to migrate to the Samsung login in on my Iphone 8 and my wife’s phone, now I can’t get her back on as a user, according the the people at ST they confirmed it is a bug and there is no FIX.
So you have to start using the new ap. I am about fed up with these guys. Any updates cause trouble and a lot of redoing of set ups.
Very disappointed in the support as well, they don’t take chat anymore, they don’t email back and they put you on hold for ever.
Might need to find another solution. this is getting real old.