I love how they call it “migrating” when it’s basically starting over. There is no migration. [image] How to migrate your SmartThings setup to Hub v2 IMPORTANT: Every device connected to your v1 Hub will have to be individually and manually reset or excluded and then connected to Hub v2.…

[image] santiagodraco: Companies like this take the cheap path and during development meetings will say things like “it’s easier for the customer to do this than for us to do it right and don’t worry they will get over it.” That is likely exactly their mentality I guarantee it. Whether you …

I suppose it is nice that you and Bruce have such grace and understanding for companies with the backing of a conglomerate with the size and financial firepower of Samsung allowing such a massive disruption in the user experience as creating an upgraded product without any migration path for existin…

I was one who also bought the V2 hub in hopes of more stability and better performance. I started out with just a few smart devices several years back and now am probably up to almost 100 when you include light bulbs. I don’t have 10 hours to sit and set up a new hub, and probably wont until maybe…

[image] SocalDave: I wasn’t aware that the company explicitly told v1 users not to upgrade to v2. I remain skeptical but will take your word for it. This from @Ben , June 30: You can quote me, but I think most current customers should NOT upgrade unless you really want video streaming. There…

It’s pretty unreasonable to think or expect or use as an excuse a customer buying a consumer product from say Amazon to have come to this community boards and read an obscure post about the potential problems about upgrading. Using that to justify to current situation… well senseless. Going on da…

I didn’t think there would be any problem with creating a new location, and it shouldn’t matter that there is an undeleted old location. The old location was tied to your old hub. New location is tied to your new hub. I had two hubs at one point, each with their own location.

When I migrated (I use that term loosely) to V2, the ST Chat line was inactive with the auto message that they were handling all support issues via email due to a large volume of support calls. ST Support did not return any of my urgent emails that same day leaving me stranded to remove all SmartAp…

Now day three and no response from support.

Migrating Hub-V2

Devices & Integrations Connected Things

bravenel (Bruce) September 23, 2015, 3:03am 17

Is the location removal bug stopping you from removing you old location? Have you tried to create a new location? Or does the location removal bug prevent you from being able to do that?

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Migrating Hub-V2

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