Migrating to a new hub


(Jeremy Keen) #1

I was unfortunately hit with a bad firmware update that fried my zigbee functionality. SmartThings tried to repair it but is not able to bring back my existing hub to 100% functionality. They sent me a replacement hub - yippee! - and now I am forced to undertake a very laborious manual migration to the new hub. I have about 100 devices and lots of automation and I leverage home monitoring. Any thoughts on the best place to start and any migration tricks I should be aware of?

Upgrade from v1 hub to v2 hub - migration process?
V2 Hub died and have to change to new one
(Stacy Butera) #2

I was just looking for the same advice! Was wondering if I could have both hubs up at the same location while I’m migrating.

(Joel W) #3

I don’t think that is possible as sensors and devices can only be paired to one hub at a time. But at least if you do it that way you can start with the Zigbee devices first while the old hub is still working for some devices. Then slowly remove a few devices at at time and transfer to new hub. Just in the IDE create new location.

(Stacy Butera) #4

I was thinking I could unpair the devices from one and re-pair to the other immediately, or no? I’m concerned about the ST open/close sensors, those are a pain.

(Joel W) #5

You should be able to do that, but you have to name the new hub something other than you have the old hub.

(Stacy Butera) #6

Yes absolutely! That was my first thought as well :slight_smile:

I did notice the new hub I got was Z-Wave Plus!

(Joel W) #7

I think all V2 hubs are Z-Wave plus.

(Stacy Butera) #8

I pre-ordered my first hub right after V2 was announced. Maybe it was z-wave plus, but it has no indication stickers or anything. I’m attached two pics showing the difference. Also, my first hub says “SmartThings” the new one has the “Samsung SmartThings” designation.

Just noticing the differences :slight_smile:

<img src="/uploads/default/original/3X/2/c/2c46d508e633f5bf9571fdef28723886a94d22a8.jpeg" width=“281” height="500>

(Stacy Butera) #9

(Ben W) #10

I remember reading a post that they change manufacturing vendors a few months back.

(Jeremy Keen) #11

Get an Aeon Labs/Aeotec Minimote and use it to exclude and include your Z-Wave devices. I read about this somewhere else in the community. You simply press exclude on the minimote (after the minimote is included in your hub) and then trigger the exclude mode on your device. This is much quicker than doing so in the app and allows you to exclude devices that may not be able to communicate with the hub without moving the device closer to the hub - no fun for hardwired devices. After including the devices with the minimote (the minimote must be paired with the new hub to include), then click add devices in the app and they show up all at once.

(Greg) #12

About to embark on a manual migration of about 60 devices. What is the agreed upon best approach? Best to unpair one at a time? Is there something I can do to unpair in bulk?

Alexa is my biggest external integration. Small webcore/IFTTT usage.