Losing devices without exclusion


(Ray) #1

Can someone explain how can a device get excluded from a hub without doing a force delete or exclusion? I thought once you pair it to a hub. The only way is unpaired or force delete it. 2 of my GE switches showed up this morning as new devices.


#2

Unfortunately GE switches are known for falling off the network. Nothing to do with smartthings, you find the same complaints on boards for other zwave controllers.

It could just be a coincidence, or maybe it has something to do with smart things but the first thing I would try is just to power cycle the devices at the circuit breaker.