Logging in ide down


(Larry) #1

No messages are showing at all in the ide for me, anyone else. Maybe related to the tiles in rooms also not showing status updates?


(Eric) #2

I’m also not seeing logging, but it’s been on and off for weeks for me.


(Larry) #3

Honeywell down again also. For many devices Alexa also says device not working check.connection even though it works,


#4

IDE Logging is down for me too … as of a week ago. Sometimes I can get it going by rapidly clicking on the Live Logging link, then waiting thirty seconds or so to see if anything appears. If not I’ll rapidly click on the link again :unamused:


(Jeff Johnson) #5

I’ve been seeing this for a while, thought it was just me and something I installed in chrome because it would work in IE… but now its intermittent in IE at best, and just the below in Chrome and thats as far as it gets:

9:05:38 PM: info Waiting on events...
9:05:38 PM: info For past logs for individual things go to the My Devices section, find the device and click on the Events link on the device information page.
9:05:38 PM: info This console provides live logging of your SmartThings.

Hubitat’s looking more and more appealing…


(Larry) #6

mines working again… are you goinig to

https://graph.api.smartthings.com/ide/logs


(Jeff Johnson) #7

No, I’m going to https://graph-na02-useast1.api.smartthings.com/ide/logs BUT, it literally just now started working… creepy…


(Jeff Johnson) #8

since things are “suddenly” working… my devices aren’t updating their statuses in the classic app unless I leave the device’s ‘page’ and go back to it… also my car is making this knocking noise… :smiley:


(Larry) #9

I usually fix this by uminstallimg and reinstalling app. I think it loosed registration for the phone to do.updates periodically

Jeff_Johnson

    October 5

since things are “suddenly” working… my devices aren’t updating their statuses in the classic app unless I leave the device’s ‘page’ and go back to it… also my car is making this knocking noise… :smiley:


(Eric) #10

My live logging hasn’t worked for a week or two. Still doesn’t work.


(Jeff Johnson) #11

Yeah, I didn’t want to spam this thread, but about 5 minutes after my last post it stopped working again.

¯\_(ツ)_/¯


(Eric) #12

I’ve submitted a ticket. Feel free to do so also. Might help.

https://support.smartthings.com/hc/en-us/requests/new?ticket_form_id=106463