Location Modes can't be removed

SmartApps & Automations
1

While I have been able to add and modify the locations modes online, there are two that I previously created that I cannot delete (I get an error when I try to delete them). I’ve checked through automation and the few remaining smart apps and as far as I can tell, they are not used. Has anyone run into this before?

2

still can’t remove these. I now get this error in the new app: “Error removing mode “Windows Open”. 409 Mode is in use by resources smartapp: The following smartapps are affected”

Has anyone run into this?

3

tagging @nayelyz @AlejandroPadilla

4

I’ve not actually seen it myself but the body of the response from the API is supposed to return a list of the automations that are in conflict. It should also return a requestId that can be used in a second API request to delete the mode regardless.

What tool are you using to try and delete the modes?

5

The error message came from the new web app. I vaguely recall getting a prior error that the conflict was ifttt, so I severed this before I tried to remove the last two modes. I’ve also tried removing it via the ios app.

6

Hi @homeagain please, can you enable the support access to investigate?
and also the name of the modes

  1. Confirm the email account registered in the forum is the same one you use for SmartThings. If not, please share it with me over DM.
  2. Enable support access to your account:
  1. Go to the SmartThings Web (my.smartthings.com)
  2. Log in to your Samsung Account
  3. Select Menu (⋮) and choose Settings
  4. Toggle on Account Data Access
  5. Select the time period and confirm - In this step, please select “Until turned off”, once the team finishes, we’ll let you know so you can disable it again.

Also, you can try to use the CLI to delete the mode with the following command

smartthings locations:modes:delete {modeId}

if the error persists, the CLI should display the requestId that you commented @orangebucket

7

Same email used for both. I’ve granted until turned off ST access to my account.

8

@homeagain thanks, What are the modes’s names?

9

Windows closed
Windows open

10

Mmm as far as I could see, I didn’t find anything that might be generate the error

try to delete it with the SmartThings CLI to get the requested, to check what exactly is happening

get the modeId

smartthings locations:modes

delete the mode

smartthings locations:modes:delete {modeId}

this is how the requested looks

... "requestId":"120804627385249397","error": ....
11

I’m not using the CLI; however, I decided to try deleting this again today, and of course it works now. Perhaps there is a significant delay from the time at which I removed IFTTT.