Location Find Not Working

I got my son a phone and his account has its own gmail but under our larger gmail for parental controls. I want to be able to see him under smartthings find but it cant seem to have an invite button or qr code so I can add him. Thoughts

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Can you see your own device in ST and Samsung Find?

Is your son a member of your location in SmartThings?

This is in German, but you’ll figure it out:

In my experience, email invitations work best.

You may want to clarify: will he be logging in to ST using his own gmail account or this larger gmail for parental controls? If the larger gmail for parental controls… is that account used by others in ST?

Note on Samsung Find mentioned above. It only works on Galaxy devices as far as I know.

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He is logging in as his own gmail but that is attached with parental controls from a parent gnail. Both my husband and i have our own logins to st and still cannot find him to add to see on the find part of yhe app

Can you and your husband see each other’s location?

Yes we can

Oddly only my husband has an invitation and i do not have that option and it wont work for him anyway

I’m rather rusty with Google and parental controls. All I remember is that the parental control app was totally unstable and that Google child accounts were of no use to children over the age of about four because of their limitations.

That might be a distraction though as SmartThings uses Samsung accounts.

I never had any issue with those as at the time SmartThings didn’t seem age aware. I’m not sure if it is now.

In order to be visible to you and your husband on the SmartThings Find app your son will have to be using a Galaxy phone with Find My Mobile enabled in the settings, to have the SmartThings app installed and to be logged into it, and to have accepted an invitation to be a member of the same SmartThings Location as you and your husband. They might be able to remove SmartThings once it is all set up as the phone location side of things probably doesn’t need it to be active. Not sure about that.

Only the owner of a Location can invite members to it so if your husband’s account owns the Location then you won’t be able to issue the invite to your shared Location yourself.

I’m a little unclear as to where you are encountering problems, but again I should note that child controls are likely to have moved on.

I’ve always found Location Sharing and Google Maps far more useful for tracking phones, especially Android as it is just quietly sits there. The SmartThings app is so bloated, intrusive and largely irrelevant that it is the first thing a child will delete, and a Galaxy dependence isn’t helpful either.

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I don’t have a Galaxy phone, but a Pixel phone. We have supervised accounts for our kids and use the Family Link app to monitor their phone usage and location. Although, since they are supervised, they show up in regular Google maps, as well.

Are you trying to see their location, give them access to ST devices, or use their location in ST for automations? I haven’t tried setting up ST on their phones to automate things, but I’ve considered it.