Life360 - New Smartthings App

[Scott_Geiger]

Hello, I’ve been using ST Classic for over a year and it was working fine with Life 360. Just last night, one of my presence sensors stopped working. It might have been temporary, but I got impatient and deleted the presence sensor. Now, I cannot add it back. I e-mailed ST Support and they told me that it’s not supported in the new ST app. They told me that they can add my request as a “Feature request.” This seems like total B/S to me.

Is there some workaround that I could implement that would allow me to add Life 360 to New ST?

Thanks,
Scott

[troy_owens]

add it back in the classic app, it will still work in the new app

[jkp]

@Scott_Geiger

but I got impatient and deleted the presence sensor. Now, I cannot add it back.

Only deleted the life360 presence sensor or both the presence sensor and the life360 smartapp?

What happens when you attempt to add… any error messages?

[Bry (Bryan)]

Viewable presence in the new app

I found that the “stock” L360 implementation didn’t work well with timely updates, so I removed and reinstalled using TMLeaf’s L360 Connect app. Added the DH and app in the IDE and then configured in the new app. So I think solves the issue of not being able to add via the new app. Justin’s vid on how to install: [Link your Life360 Account to the New SmartThings App (2020)]

[Scott_Geiger]

already tried that. doesn’t work.

[Scott_Geiger]

thank you, using TMLeaf’s DH and SmartApp has resolved the problem.