SmartThings Community

Leviton Z-Wave in wall outlet shows offline but working


(Joel W) #1

I have a Leviton Z-wave in wall outlet that shows offline in the IDE and in the app. But yet it takes commands, and the status is reflected in the app and IDE. How do I resolve this? I have repaired the Z-Wave network, and no errors shown. I have also rebooted the V2 Hub.

UPDATE: I think there is something strange going on with SmartThings, as another device just went offline and the outlet came online.

UPDATE 2. It seems to be an IDE problem. What a relief.


(Rich) #2

Subscribing here will save you a lot of heartaches. (Platform outages)
https://status.smartthings.com/


(Joel W) #3

Yes, only if the problem is shown by ST, I was hours ahead reporting the problem.