Latest ST app dashboard updates are slow on Samsung flagship Note 9 that its not usable!

[thgood (Tom)]

How is it possible that the latest Smart Things app is so slow to update the dashboard status on android? Even on their flagship Note 9 phone.

I’ve got a limited number of z-wave devices, connected to a V3 hub and only two smart apps. The classic app works fine but the new app will make you guess if you successfully turned on or off a light for minutes…

This new app has been out for a year, is nobody at Samsung paying attention to its users or even trying the app themselves?

Am I missing something or has everyone become apathetic to these problems?

[JDRoberts]

Did this just start happening recently? If so, it’s not the app or the phone, it’s the SmartThings cloud:

Sporadically extremely slow (minutes+) response by some devices

Lately, I’m having some issues with my set up. As an example, I told Alexa to “turn off kitchen dimmer” at 8:11, you’ll see Smartthings saw that, sent the command to my WD-200+ switch but the command didn’t really execute until 8:19 (which is when the lights finally actually turned off). Is the issue here with Smartthings or my Homeseer switch? [Screenshot_20181210-202211_SmartThings]

[Dan_Carter]

I have a note 9 using the classic app and some of my devices are slow to update.